emSign Blog

Troubleshooting Common SSL Certificate Issues

By eMudhra Editorial on January 15, 2024
Troubleshooting Common SSL Certificate Issues

The green padlock in your browser bar is a digital knight-in-shining-armor, but sometimes, even the bravest warriors encounter trouble. Fear not, web guardians! This guide demystifies common SSL certificate issues and equips you with the knowledge to troubleshoot like a pro, restoring your website's secure shine.

Common SSL Certificate Woes:

  • Mixed Content Warnings: This dreaded message appears when your website mixes secure (HTTPS) and insecure (HTTP) content. Double-check for embedded elements like images or scripts still using HTTP and switch them to HTTPS.
  • Invalid Certificate Errors: This could indicate an expired certificate, incorrect installation, or a mismatch between your domain and the certificate. Verify your certificate validity, double-check installation steps, and ensure your domain information is accurate.
  • Untrusted Certificate Authority Errors: If your browser doesn't recognize the CA that issued your certificate, you might get this warning. Choose a reputable CA like emSign to avoid such concerns.
  • Connection Timeouts: A slow or unavailable CA server might cause connection timeouts during validation. Contact your CA for assistance or consider switching to a more reliable provider.

Solutions for a Secure Website:

  • Upgrade your content: Ensure all website elements, including images, scripts, and embedded media, use HTTPS to eliminate mixed content warnings.
  • Double-check your installation: Review your platform's specific SSL certificate installation instructions and verify you haven't missed any crucial steps.
  • Validate your certificate: Use online tools like SSL Checker to check your certificate's validity and identify any errors.
  • Choose a trusted CA: Opt for a reputable CA like emSign with a strong track record and widely recognized certificates to avoid browser trust issues.
  • Contact your CA or hosting provider: For persistent issues, seek help from your CA or web hosting provider. They have the expertise to diagnose and resolve complex problems.

Proactive Security Measures:

  • Schedule automatic renewals: Avoid last-minute panic by setting up automatic certificate renewals with your CA. Many offer this feature at a discounted rate.
  • Monitor your website security: Consider website security monitoring tools that can alert you to potential SSL certificate issues before they affect your visitors.
  • Keep your software updated: Regularly update your web server software and plugins to ensure compatibility with current SSL certificate standards.


SSL certificate issues can be frustrating, but with the right knowledge and troubleshooting skills, you can overcome them and restore your website's secure aura. Remember, proactive measures like automatic renewals, security monitoring, and software updates are crucial for maintaining a fortress-like online presence. Don't let flickering padlocks dim your website's shine - conquer common challenges, prioritize proactive security, and keep your digital haven safe and sound. New SSL/TLS Certificate from emSign.